Privacy Policy – The Casual Goat

Last updated: 21 August 2026

The Casual Goat respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website, contact us or purchase products from us.

1. Who We Are

The Casual Goat is a UK-based online retailer selling football prints, framed artwork, authentic and retro football shirts, memorabilia, collectibles and gifts.

For the purposes of UK data protection law, The Casual Goat is responsible for the personal information we collect and use through this website.

Website: www.thecasualgoat.co.uk

2. Information We May Collect

When you use our website or place an order, we may collect information including:

• Your name

• Billing and delivery address

• Email address

• Telephone number

• Order and purchase information

• Messages or enquiries you send to us

• Information required to process and fulfil your order

• Technical information relating to your use of our website, such as device, browser and website activity

• Marketing preferences where applicable

Payment information may be processed securely by the payment providers available through our website. We do not intentionally collect or retain your complete payment card details ourselves.

3. How We Use Your Information

We may use your personal information to:

• Process and fulfil your orders

• Take and administer payments

• Arrange delivery of your purchases

• Contact you regarding an order

• Respond to enquiries and provide customer service

• Prevent fraud and protect our website and customers

• Maintain appropriate business and accounting records

• Improve our website, products and customer experience

• Send marketing communications where you have consented or where otherwise permitted by law

• Comply with our legal and regulatory obligations

We only process personal information where we have an appropriate lawful basis for doing so, including where processing is necessary to fulfil a contract with you, comply with a legal obligation, pursue our legitimate business interests or where you have provided consent.

4. Sharing Your Information

We do not sell your personal information.

We may share information where necessary with trusted organisations that help us operate our business and fulfil your order. These may include:

• Wix and website service providers

• Payment processing providers

• Delivery and postal companies

• IT, hosting and security providers

• Professional advisers such as accountants

• Analytics and marketing providers where applicable

• Government, regulatory or law-enforcement authorities where legally required

We only share information that is reasonably necessary for the relevant service or legal requirement.

5. Wix

Our website is created and hosted using Wix. Wix may process information relating to visitors and customers as part of providing website hosting, ecommerce, security and related services.

Your information may therefore be stored or processed using systems operated by Wix and its service providers.

6. Cookies

Our website may use cookies and similar technologies to operate correctly, remember preferences, provide shopping and checkout functionality, understand how visitors use the website and, where enabled, support analytics or marketing.

Some cookies are essential for the website to function. Other non-essential cookies will be used in accordance with applicable consent requirements.

You can manage your cookie preferences using the cookie controls provided on our website and through your browser settings.

7. Marketing

Where you choose to receive marketing communications from The Casual Goat, we may use your contact details to tell you about products, offers and other relevant updates.

You can unsubscribe from marketing communications at any time using the unsubscribe option provided or by contacting us.

Stopping marketing communications will not prevent us from contacting you when necessary about an existing order or transaction.

8. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet our legal, accounting and tax obligations.

Different types of information may therefore be retained for different periods.

When information is no longer required, we will take reasonable steps to securely delete or anonymise it.

9. Keeping Your Information Secure

We take reasonable measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

Our website and ecommerce services are provided using third-party systems, including Wix and relevant payment providers, which use their own security measures to protect information processed through their services.

10. International Data Transfers

Some of the service providers used to operate our website or process information may be located outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.

11. Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you rights including the right to:

• Ask what personal information we hold about you

• Request a copy of your personal information

• Ask us to correct inaccurate or incomplete information

• Ask us to delete your personal information in certain circumstances

• Ask us to restrict how your information is used in certain circumstances

• Object to certain uses of your information

• Request transfer of certain information

• Withdraw consent where we rely on consent

If you would like to exercise any of these rights, please contact The Casual Goat using the contact details provided on our website.

You also have the right to raise a concern with the Information Commissioner's Office (ICO) if you believe your personal information has not been handled appropriately.

12. Third-Party Websites

Our website may contain links to websites operated by other organisations.

The Casual Goat is not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal requirements.

The latest version will always be published on this page with the date it was last updated.

14. Contact Us

If you have any questions about this Privacy Policy or how The Casual Goat uses your personal information, please contact us using the contact details provided on our website.

The Casual Goat
shop@thecasualgoat.co.uk